A post after many months.

{ June 24th, 2009 }

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May 21, 2009

It’s hard to believe that it’s been exactly a year since I had my first day in the Water For People office in Denver. It’s been a great year. The first two months were spent getting to know my Denver colleagues and learning about Water For People’s current Africa program, then in July, Jon and I made “the big leap” and moved to Uganda. Neither us had ever been here, though I’d spent a lot of time in Western Kenya, which has some similarities, so it was a big leap indeed. At least here, English is one of the official languages, and so most people speak at least a little.

Once we got here, we had the great fun of finding a house to live in and establishing it from scratch. One of the differences we found was that most of the houses and apartments for rent don’t even have appliances when you move in, and so we not only had to figure out how to bargain for couches, dining furniture, and our bed, but also how to assess and bargain for a used fridge and stove. We learned later that we probably paid too much for appliances that don’t really work (and have since had to replace our fridge, which we bought new the second time around), but we laugh about it and chalk it up to being a part of the great learning curve.

During that time, I was also beginning to establish the Water For People’s program in Uganda. That process started in Denver, where I began the process of registering our office in Uganda. Water For People operates as a local NGO in the countries where we work, and so it’s important for us to be recognized by those local governments. Registration establishes us in a country and sets us up to be able to hire staff, make purchases and sign a lease for an office, and more importantly begin to program in the country. I say that I began the process of registration in Denver because the process itself had several steps that couldn’t be completed until after arrival, and even then the process took several months to finally be completed. That said, we were finally successful at registration in September—a huge accomplishment.

While our registration was working its way though the system, I spent several months learning about the water and sanitation sector in Uganda. In so doing, I talked with lots of local NGOs and visited their work. During our visits, I learned about their individual groups, but I also learned about the sector. One of the most interesting things to me about the water and sanitation sector in Uganda is that access to safe water is slowly increasing, but access to improved sanitation has flat-lined in many districts, and in several areas, access is actually decreasing. There seem to be many challenges, but two that stood out are (1) many NGOs focus on water, but sanitation is something of an afterthought, and (2) management of household sanitation seems to be difficult—when a family finally gets a latrine, they don’t maintain it very well and so it collapses or becomes unusable, or even if they do maintain it, once it is full, they don’t build another one. For these reason, Water For People—Uganda is going to start by looking creatively at sanitation management and maintenance and will work to build a strong sanitation program before looking at water. That’s by no means to say that access to safe water doesn’t need to be addressed. I just would like Water For People—Uganda to become set an example in prioritizing sanitation, and in the mean time give some good thought to really understanding what the challenges are in water and how Water For People can help to address them.

Water For People—Uganda has found two local NGOs with which to begin developing a sanitation program. These NGOs helped to determine which districts to begin work. They also helped to lead Water For People’s initial work in each district, which was to take GPS coordinate readings and to fill in a baseline questionnaire for each water point in the chosen areas. The water points and a sample of households’ latrines and hygiene behaviors will be given scores that are color-coded, those colors will be marked on the map where the water points where found. The maps created will be used by Water For People, our partners, and other actors in the districts, including local government and other local NGOs to strategize where to work to be most effective. We’re expecting the results within the next month, which will be a great way to start our work.

In addition to starting the Uganda program, as Regional Manager for Africa, I also work with our ongoing program in Malawi and our new program in Rwanda. It has been great fun getting to know those two programs, and I’m excited because we’re beginning to share program ideas between the three countries. Last week when I was in Malawi, for the first time we had staff from all three countries together, and it was really fun to hear and participate in conversations between the three countries. There are some differences, for sure, but there are also a good number of similarities between countries, and there are enough that I think we’re going to be able to share learning and adapt programs fairly readily.

Water For People—Rwanda is in a similar place to Water For People—Uganda. The Rwanda program was registered in April 2008 and since then has been doing similar needs assessments and programmatic prioritization. One of the exciting things about Rwanda is that the private sector seems to be very strong there. The Rwandan government has been promoting Public-Private Partnerships in the water sector for some time in Rwanda. Those systems show some strength, but still have some challenges, again, primarily in management. One of the things that Water For People—Rwanda is going to explore is what happens if we move from Public-Private systems where a private company builds the water system but then the government manages it, to more of a standard utility model where the same company that builds the system also manages it and users pay a user fee to the utility. The neat thing about a management system like that is that it ties the community and the utility together, which will hopefully mean that when the water system needs to be upgraded, either because it is worn out and needs to be replaced, or because the community grows, the utility will already have a relationship with the community and will be able to offer that service.

An easy way to think about this type of program is like a US cell phone plan. For example, when you sign up for service with AT&T, you sign a contract with AT&T saying that you will stay with AT&T for two years. During that time, your contract says that you will pay your cell phone bill, and in return, AT&T will keep your phone working. If you fail to pay your bill, AT&T will be able to cut off your service to encourage you to keep up your end of the deal, and if AT&T stops providing good service, you’ll hold them responsible by not paying for service you haven’t gotten. At the end of two years, you’ll have the option to upgrade your phone. That upgrade might be free if you get basically a new version of the same phone, or you might pay a little extra if you get a more advanced model or decide that you want more service.

The utility model works the same way. The community and the utility will have a contract stipulating what the utility owes the community and what the community owes the utility in return. It will also stipulate what the consequences are if either party fails to make good on its part of the contract. After the contract period, or as needed, the utility will be able to work with the community to upgrade service as needed or as wanted by the community. It puts the community in charge of making decisions about what kind of service they want—which is a very good thing.

This program is still being developed in Rwanda, but we’re excited to get it going and adapting it as needed to work in the specifically Rwanda context. We will likely look at this model in Uganda, too, when we begin to water programming.

Water For People—Malawi is also doing some really interesting things right now, and in fact, we’re modeling all of our sanitation programs in the region on the work that Water For People—Malawi is doing. Water For People—Malawi recently declared that it was no longer going to support subsidized sanitation. Instead, Water For People—Malawi is working helping to establish sanitation businesses. One model of sanitation businesses that the program is supporting uses the strength of the fertilizer market in Malawi. Malawi has a large agriculture sector, and that sector uses a lot of fertilizer, which is a valuable commodity. Water For People is working with entrepreneurs to start businesses that sell “humanure” which can be abundantly available if more households use composting latrines. The entrepreneur sells composting, or “EcoSan,” latrines to households. Household use the latrines, which creates compost, and then the entrepreneur buys the compost from the household and resells it to a fertilizer company.

Like the Rwanda water model, this model ties the household to a private-sector company who maintains the toilet. Because households receive payment for compost, they are encouraged to keep using their latrine as intended. In this way, household sanitation will be sustained for longer than it might be otherwise. It also encourages the sanitation market, meaning that households won’t have to rely on subsidies for sanitation, which also means that sanitation coverage can expand beyond Water For People’s direct support—a very powerful prospect. Water For People—Uganda is going to focus on trying out and adapting that model for sanitation, and Water For People—Rwanda will begin to try out this type of work as well.

All of that is to say that it’s been a great year. Water For People is doing some really exciting work in Africa. It’s great being in Kampala where I can get to visit the Rwanda and Malawi programs more frequently than if I were in Denver, and it’s been a blast establishing the Uganda program. I’m excited to begin hiring staff in the next few months and really beginning to see that program take off.

Written by Sarah in Africa, Life, NGO, Uganda, water for people, work ~ Trackback